Verifying Your viptak Account
Account verification protects your wallet and your balance. We ask you to complete this once — after that, deposits and withdrawals run without repeat checks. The process covers confirming your identity and matching the mobile number on your account to the wallet you use for transactions. This step is what allows us to release withdrawals confidently, knowing the funds go to the
right person. If your bKash, Nagad or Rocket number changes, update your account details and go through a short re-verification so your payout channel stays accurate. Verification is a security layer we provide for your account, not a barrier — most accounts clear it within one review cycle.
- Submit Your ID Document — Upload a clear photo of a valid national ID or passport from the verification section inside your account settings.
- Confirm Your Mobile Number — We verify that your registered mobile number matches the wallet — bKash, Nagad or Rocket — you plan to use for withdrawals.
- Wait for Review — Our team reviews your submitted documents. You will receive a confirmation inside your account once verification is complete.
- Keep Your Details Current — If your wallet number or personal details change, update them promptly and re-verify to keep your withdrawal channel active and secure.